Jr. Operations Manager Solar B2C

Job description

In Ei we truly believe in a world powered by clean and renewable energy. A world where people choose a better way to power their homes, straight from their own roofs. A world with full transparency allowing people to save by controlling and managing their energy generation and consumption.

We are “people-obsessed”, we like to take care of our team so that they can be focused on taking care of our customers. As any startup, our day-to-day is fast-changing since we’re constantly evolving and growing. We are building a data-driven business and a team based on transparency, knowledge-sharing and always-learning-attitude.

We are looking for people with entrepreneurial mindset, this is, people who understand the importance of their accountability to lead the clean energy revolution. Since we are a brand-new company, we need to establish rock-solid operations to ensure a great delivery experience to our customers and create a great network of solar panel installers. Thus, our ideal Jr Operations Manager would be someone who:

  • Has studied engineering and has work experience of 1-2 years in a technical-related field
  • Has knowledge of the solar market
  • Feels motivated to work creating a culture of honesty, trust and transparency
  • Has passion for problem-solving and process optimization
  • Has Spanish as mother tongue, also proficient in written/spoken English

If you join us in this adventure, you will:

  • Manage the relationship with our network of installers placing work orders and answering their request
  • Regularly process the material orders to suppliers
  • Create weekly reports of the delivery status (installations completed, scheduled, cancelled, etc.)
  • You will be helping the Customer Support to manage incidents that may occur
  • You will be the bridge between Ei, the installers and the customers

What we offer:

  • Competitive salary based on experience
  • Flexible work hours. We value results over hours spent
  • Since we are a brand-new company, we are working to have our perks ready soon

Job requirements

If you don’t match our criteria but you like what you read about us and you feel like you could impress us, do not hesitate to apply. We think every person can bring value to the team regardless of its background or personal conditions.